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Nova 5 Star Guarantee 

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You will always receive file copies the following day after printing, without fail.
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Your delivery will always be on time, every time as agreed.
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If, in the unlikely event, there is an error in your print, we will re-print your batch straight away.
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All Nova standard envelopes will run trouble free on all mailing machines except the Kern Multimailer. If you do use the Kern Multimailer, we will import a suitable paper to ensure your envelopes run trouble free on that machine as well.
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You will never find glue spots on any Nova envelopes. If, in the unlikely event you find any glue leak on a seam of one of our envelopes, we will replace it straight away, free of charge.